Software defects are expensive. Moreover, the cost of finding and correcting defects represents one of the most expensive software development
activities. For the foreseeable future, it will not be possible to eliminate defects. While defects may be inevitable, we can minimize their number and impact on our projects. To do this development teams need to implement a defect management process that focuses on preventing defects, catching defects as early in the process as possible, and minimizing the impact of defects. A little investment in this process can yield significant returns.
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